Terms of service

Terms of Service – LUMORA SA

Last updated: April 2026

By accessing or purchasing from our website, you agree to be bound by the following terms and conditions. Please read them carefully.

1. General

These Terms of Service apply to all users of the LUMORA SA website and online store. LUMORA SA reserves the right to update these terms at any time without prior notice.

2. Products & Services

  • All products are subject to availability
  • We reserve the right to discontinue any product at any time
  • Product images are for illustrative purposes and may vary slightly from the actual product

3. Pricing

  • All prices are listed in South African Rand (ZAR) unless otherwise stated
  • LUMORA SA reserves the right to change prices without prior notice
  • Promotional pricing is valid for the specified period only

4. Orders & Payment

  • By placing an order, you confirm that all information provided is accurate
  • We accept payment via the methods listed at checkout
  • Orders are only confirmed once payment has been successfully processed

5. Shipping & Delivery

  • Delivery times are estimates and not guaranteed
  • LUMORA SA is not responsible for delays caused by third-party couriers or customs
  • Risk of loss passes to the customer upon delivery

6. Returns & Refunds

All returns and refunds are handled in accordance with our Return & Refund Policy, which forms part of these terms.

7. Intellectual Property

All content on this website — including logos, images, text, and branding — is the property of LUMORA SA and may not be reproduced without written permission.

8. Limitation of Liability

LUMORA SA shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy and the Protection of Personal Information Act (POPIA).

10. Governing Law

These terms are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of South African courts.

11. Contact Us

For any questions regarding these terms, please contact: support@lumorasa.com